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eAudiobooks & eBooks

NetLibrary/Recorded Books

If you experience any difficulty in downloading an eaudiobook and have tried all Troubleshooting steps below, please contact NetLibrary/Recorded Books directly by accessing the Contact Us link.

You must have a registered account with NetLibrary/Recorded Books as a Henrico Library customer to access eAudiobooks and eBooks.

Already have an account?
NetLibrary/Recorded Books Account holders Log in

Need an account?
Register Here:

To register from INSIDE the libraries: Go to NetLibrary/Recorded Books's Create a Free Account page to create your account. Enter the requested information. Click the Create Account button.

To register from OUTSIDE the libraries: Go to CHPL's Remote Authentication for NetLibrary/Recorded Books page. Enter your library card number and click Validate. You will be routed to NetLibrary/Recorded Books. Click on the Create a Free Account link in the upper right hand corner of the screen. Enter the requested information. Click the Create Account button.

Compatible iPod titles have been added to the eAudio-book collection. These are identified as MP3 format and play on iPods. Locate these items by using the advance search feature of the library catalog. Type in MP3 on the "everything" line, and select the format of "eaudiobook" from that drop down arrow.

Getting Started

Automated Download Option

Download & listen to this eAudiobook using Media Center from your computer or portable device.

Media Center Help	Media Center Installation Procedure
Media Center Installation	Online Demonstration
	Frequently Asked Questions

Manual Download Options

Instructions for eAudiobooks	Online Demonstration
Frequently Asked Questions

Troubleshooting

1. If you encounter a problem:
   There is a possibility some Internet security application on your computer is blocking you from NetLibrary/Recorded Books’s page that has the link to “Create a New Account.”

   You have several options:

   • You can temporarily disable the Internet security application and then turn it on again when you have created your account.
   • You can make www.NetLibrary.com an approved site in your Internet security application.
   • You can come into any of our libraries and create an account.
2. View a list of supported devices.
   This Tested Players list represents players we have tested satisfactorily with NetLibrary/Recorded Books eAudiobooks to date, along with important notes and specific features. We are currently evaluating additional devices as part of an on-going effort to stay up-to-date with the rapidly changing portable device market. Please visit this link periodically for updates and changes.
3. eAudiobooks help page
4. Troubleshooting NetLibrary/Recorded Books
5. Need more help? NetLibrary/Recorded Books Contact Us page.