NetLibraryeBooks
Frequently Asked Questions

eAudiobooks & eBooks

Downloading eAudiobooks online demonstration

eAudiobooks Instructions

eBook FAQs

Q: What is an eBook?
A: An eBook is an electronic version of a print book that has been enhanced with features such as links from the Table of Contents, an embedded Dictionary, full-text searching, and the ability to mark titles or pages and make notes.

Q: How do I find eBook titles?
A: You can find eBook titles by performing a search from the NetLibrary home page or by searching Henrico's online catalog. Click Advanced Search, enter your search criteria and select eBook from the Format drop-down list.

Q: Do I need a NetLibrary account to access eBook titles?
A: No. You can search and view titles in your library's collection without logging in, but you will need an account to use some features.

Q: Do I have to be online to view eBooks?
A: Yes.

Q: Do I have to have any special software or hardware to view eBooks?
A: No. To use the NetLibrary website and online reader, you only need a web browser. You may need a plug-in to view some full-text eContent. If additional software is required to view a title, a link to the software is provided on the Details page.

Q: How many eBook titles can I view simultaneously?
A: You can have up to four eContent titles open in the online reader at any given time.

Q: What is the difference between viewing and checking out a title?
A: Viewing lets you access a title in 15-minute increments. As long as you are active in the eBook (turning pages, doing full-text searches, etc.), you continue to have access to the title. When you become inactive in the eBook, it is returned for someone else to use. Checking out a title to your account gives you exclusive access to a title for the entire checkout period.

Q: How many eBook titles can I check out simultaneously?
A: Unlimited.

Q: What is the checkout period for eBook titles?
A: The checkout period is 4 hours. When the checkout period expires, the title automatically returns to your library and you no longer have access to it.

Q: Do I need to return eBook titles when the checkout period expires?
A: No. The eBook title automatically returns to your library after the checkout period.

Q: What happens if an eBook title is not available?
A: When all copies of a title are in use, the NetLibrary system displays a message indicating that all copies are in use by other users. You are given the option view the Table of Contents for the title, and to be notified by email when a copy of the title becomes available.

Q: Can I print or copy text from an eBook title?
A: Yes. You can copy small selections or print single pages of a title, just as you can with print material. NetLibrary eBooks are protected by copyright laws subject to the terms and conditions of fair use.

Q: Can I access the NetLibrary site and my library's eBook collection remotely (for example, from my home or work)?
A: Yes, if you have a NetLibrary account. See Register for a NetLibrary Account.