Printing at the Library

You can log in to one of our public computers to print your documents, or print from your own device using wireless printing. Black-and-white printing and copies are available at all Henrico libraries for 10¢ per page. Where available, color printing and copies cost 50¢ per page. Add funds to your account for printing using the kiosk in your library.

Wireless Printing

Printing from a wireless device in a few steps. This service is compatible with laptops, tablets, and smartphones. Upload the document(s) you want to print to a cloud-based site from anywhere, then visit any Henrico County Public Library to print them.

Register Your Library Card Number for the First Time

Registering your library card number allows you to upload documents and print them at any HCPL location using your existing account.

  1. First, if you have never logged in to an HCPL public computer, do so once to confirm your PIN. You can log out again right away.
  2. On your own device, visit on any Internet connected device via a web browser.
  3. Click the “First Time User” button.
  4. Replace the temporary “Card#” with your library card number.
  5. Replace the temporary “PIN” with your PIN. This is the same PIN you use to log into “My Account” on the HCPL website. (Forgot Your PIN?)
  6. Optional: enter your email address and/or phone number to receive confirmation notices.
  7. Click the “Submit” button
  8. Your account will be created and you will be returned to initial screen where you can now log in to upload your print jobs.

Uploading Your Documents

Once you have logged in you will be presented with the Account Info screen. In the Upload Documents section:

  1. Under “Step 1” click the “Choose File” button.
  2. Navigate to the file you wish to upload for printing.
  3. Click the filename and then click “Open”.
  4. The name of the document will appear next to the “Choose File” button.
  5. Under “Step 2” click the “Upload” button.
  6. Your document will be uploaded and appear in the list of uploaded documents.
  7. Your document is now ready to be printed at any HCPL library.

Adding Money to Your Account

To print documents using the HCPL printers you will need money in your account before printing.

  1. Locate a Payment Station.
  2. Select “Deposit to My Account”.
  3. Sign in using your library card number and PIN.
  4. Insert your cash in the cash receptor.
  5. Click the “Finish” button on the screen.
  6. After the cash is accepted, the kiosk will automatically log you out.
  7. A receipt will be printed showing the amount added to the account and the total account balance.

Printing Your Documents

Now that your document has been uploaded it is ready to be printed at any HCPL library.

  1. Locate a Print Release Station kiosk.
  2. Sign in using your library card number and PIN.
  3. The documents you have uploaded will be listed with the estimated cost for printing.
  4. Select the document from the list you wish to print.
  5. Pick the printer you wish to use and click “OK”.
  6. The total cost to print and your account balance are shown. Click “OK” to confirm and send the print job to the printer.


HCPL Computer & Internet Use Policy