Skip to main content

Back to Catalog

Printing at the Library

You can print your documents from one of our public computers, or from your own device. You will need an active HCPL library card and your PIN.

Black-and-white prints and copies cost 10¢ per printed side.
Color prints and copies cost 50¢ per printed side.

1. Send your documents for printing

To print your document, you will upload it to the Print Release Station at your library.

From a library computer

You can print from a web browser or any application installed on our computers.

  1. Locate and open the document to print.
  2. Use the commands in the application to print your document to the printer named “Library Printer.”
  3. Confirm your print in the “SAM” window and click "Print". Your document will be uploaded.

From your own device

You can also upload documents for printing. Accepted file extensions are bmp, csv, doc, docx, heic, html, jpeg, jpg, pdf, png, ppt, pptx, rtf, txt, xls, and xlsx.

  1. In a web browser, visit henricolibrary.org/smartalec or scan this QR code. Log in with your library card number and PIN.
  2. Click “Select one or multiple files to upload”.
  3. Navigate to the file(s) you wish to upload for printing. Click its filename, then click “Open”. The name of the document(s) will appear inside the button.
  4. Click the “Upload” button. Your selected document(s) will be uploaded. At the bottom of the SmartAlec web page, you can see a list of your uploaded documents waiting to be printed.
  5. Repeat until all desired documents are uploaded.
QR Code to access SmartAlec Plus printing page
Once your documents are uploaded, they can be retrieved at a Print Release Station at any Henrico Library location. Note how many pages you will be printing.

2. Add money to your account

To pay for your prints, you will first deposit money (card or cash) into your account:

  • at a Print Payment Station, or
  • at the Checkout desk

You can add money for prints as you need them, or carry a balance for future printing.

3. Print your documents

At your library’s Print Release Station, you will pay for your prints and release them for printing.
  1. Locate the Print Release Station. Sign in using your library card number and PIN.
  2. The documents you have uploaded will be listed with the estimated cost for printing.
  3. Select the document(s) from the list that you want to print.
  4. Select the printer and printing mode you want to use, and click “Continue”.
  5. The total cost to print and your account balance are shown. Click “Continue” to confirm.
Your documents will print, and the cost will be deducted from your account.

Need more help? Ask a staff member at the Information Desk.
HCPL Computer & Internet Use Policy